FREQUENTLY ASKED QUESTIONS
We’re Here To Help
Find answers to the most common questions about our teas, orders, events, and more.
ORDERING
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We begin preparing orders as quickly as possible to ensure they arrive without delay. If you need to make a change, please contact us as soon as possible. While we can't guarantee modifications or cancellations once processing has begun, we'll always do our best to help.
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Orders are typically processed within 3–5 business days. Once shipped, you'll receive a tracking email. Delivery times vary depending on your location and shipping carrier.
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At this time, we ship within the United States only. We hope to expand internationally as The House continues to grow.
OUR TEAS
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Package sizes vary by product. Each product page includes the net weight and an estimated number of cups to help you choose the right option for your tea ritual.
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For the freshest flavor, store your loose-leaf tea in a cool, dry place away from direct sunlight, heat, and moisture. Keeping tea in an airtight container helps preserve its aroma and quality.
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The number of cups depends on the tea and the amount used per serving. As a general guide, one teaspoon of loose-leaf tea prepares one cup. Estimated servings are listed on each product page.
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Our collection includes both naturally blended teas and flavored teas. Individual product pages describe each blend and its ingredients so you can choose the one that best fits your taste.
THE HOUSE
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The House is more than a destination—it's the heart of Steeped~N~Luxury.
It represents a slower, more intentional way of living where tea, conversation, creativity, and meaningful moments come together. Through our teas, journal, and future experiences, we invite you to create rituals that bring beauty to everyday life.
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That is our dream.
One day, we hope to welcome guests into The House—a warm, inviting space designed for tea, conversation, workshops, quiet reflection, and meaningful gatherings. Until then, we're building that experience one thoughtful step at a time.
THE HOUSE JOURNAL
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The House Journal is published monthly, with each issue offering seasonal inspiration, tea education, thoughtful reflections, recipes, and ideas for slowing down and living intentionally.
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Yes. Every published issue becomes part of The House Library, where you can revisit past editions anytime.
EVENTS
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Not yet—but they're part of our vision for The House.
As we grow, we look forward to offering tea tastings, etiquette experiences, creative workshops, seasonal gatherings, and other opportunities to slow down together.
GENERAL
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You can reach us anytime through our Contact page or by emailing info@steepednluxury.com. We aim to respond within 1–2 business days.
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Not at this time, but they're on our wish list for the future. Join our newsletter to be the first to know when gift cards become available.
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Steeped~N~Luxury was created around the belief that tea is more than a beverage—it's an invitation to slow down.
Our teas are thoughtfully selected, our journal is designed to inspire intentional living, and every part of The House is built to encourage moments of calm, connection, and everyday beauty. We hope each visit leaves you feeling a little more present than when you arrived.
STILL HAVE A QUESTION?